Information on data protection

AlpenLuxus Collection is responsible for data protection. The processing of the customer's personal data is carried out by AlpenLuxus Collection for the purpose of fulfilling the orders placed by the customer, if necessary for the collection of outstanding payments, and to demonstrate that AlpenLuxus Collection has fulfilled its obligations. Only authorized employees and IT system administrators of AlpenLuxus Collection have access to the data processed by AlpenLuxus Collection. The customer's personal data will not be disclosed to any other parties. In particular, the customer's data will not be transferred to recipients in a third country or to international organizations. No profiling or other automated decision-making takes place.

AlpenLuxus Collection will store all data that it gains access to in the course of its work for the client until all outstanding payments have been received from the client. Furthermore, AlpenLuxus Collection reserves the right – without incurring any obligation – to store this data for as long as liability for the proper fulfillment of the assigned task or related obligations remains in effect, or as long as AlpenLuxus Collection may be required to provide evidence of such fulfillment, or as long as AlpenLuxus Collection has potential claims against other parties, such as its suppliers or subcontractors, related to the client's assignment to AlpenLuxus Collection.

Should a customer discover that data concerning him/her and processed by AlpenLuxus Collection is incorrect, the customer in question has the right to request the correction of this data and the obligation to inform AlpenLuxus Collection of the inaccuracy of this data.

In the cases referred to in Article 17(1) GDPR, the customer is also entitled to request the erasure of personal data concerning him or her, unless an exception applies pursuant to paragraph 3 of this provision.

Should a customer believe that the processing of their personal data violates the General Data Protection Regulation or the Data Protection Act, they have the right to lodge a complaint with the Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, and/or to request a restriction of processing.